Privacy Policy

This Privacy Policy describes how Distrova, Inc. (“Distrova,” “we,” or “us”) and our consumer brands — including Muha Meds and Bodega Boys— collect, use, share, and protect information when you use our websites, mobile apps, and delivery services (collectively, the “Services”).

Because our brands operate cannabis and age-restricted retail deliveries, additional disclosures apply — see Age-restricted products.

We collect information in three ways:

• Information you provide. Name, email, phone, delivery address, date of birth, government-issued ID (for age verification), payment details, order history, and any messages you send us.
• Information collected automatically.Device and browser data, IP address, approximate geolocation, pages viewed, referring URLs, and interactions with the Services. Collected via cookies and similar technologies — see Cookies & tracking.
• Information from third parties. Identity- verification vendors, payment processors, dispensary and retail partners, fraud-prevention services, and analytics providers.

• To verify your age and identity before fulfilling orders.
• To process and deliver orders, communicate order status, and route drivers.
• To process payments and prevent fraud.
• To provide customer support and respond to inquiries.
• To improve the Services, including measuring engagement and testing new features.
• To send transactional and (with consent where required) marketing communications.
• To comply with legal obligations and enforce our terms.

We share information only as needed:

• Brand operators & retail partners. Licensed dispensaries and stores that fulfill your orders receive the information they need to prepare and hand off products.
• Drivers. Independent delivery drivers receive limited contact and address information for the specific delivery.
• Service providers. Payment processors, identity- verification vendors, hosting and infrastructure providers, analytics, and customer-support tooling.
• Legal & safety. Law enforcement, regulators, and other parties when required by law, to protect our rights, or to prevent harm.
• Corporate transactions. In connection with a merger, acquisition, or sale of assets.

We do notsell your personal information for money. For information about “sharing” for cross-context behavioral advertising as defined under California law, see Your rights.

We and our partners use cookies, SDKs, pixels, and similar technologies for essential site functions, authentication, preference storage, analytics, and (with consent where required) measurement and advertising.

You can control cookies via your browser settings or our cookie preferences tool (where offered in your region).

Cannabis and certain other products distributed through our brands are sold only to adults 21 years of age or older (or the minimum age required by applicable law). To complete an order, we may collect a government-issued ID and biometric likeness solely to verify age and identity. This information is processed under strict access controls and retained only as required by law and our regulatory obligations.

By providing your mobile phone number when you create a Distrova account or place an order, you consent to receive SMS text messages from Distrova related to your account and your deliveries. We use your number for the following purposes only:

• Order status updates— confirmations, driver assignment, en-route, arrival, and delivery completion.
• Driver coordination— two-way chat between you and the delivery driver during an active order.
• Identity-verification reminders— one-time prompts to complete or re-submit ID verification.
• Account security alerts— sign-in notifications and password-reset requests you initiate.

Message frequency varies based on your order activity. Standard message and data rates from your carrier may apply.

To opt out: reply STOP to any Distrova text message at any time. You will receive a single confirmation message and then no further messages will be sent. To opt back in, reply START.

For help: reply HELP to any Distrova text message, or email support@distrova.net.

We do not sell or share your mobile phone number, opt-in status, or message content with third parties for marketing purposes. Carriers are not liable for delayed or undelivered messages.

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations (including cannabis- retail recordkeeping requirements), resolve disputes, and enforce our agreements. Retention periods vary by data type and applicable law.

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, port, or limit our use of your personal information, and to opt out of certain “sales” or “sharing” for cross-context behavioral advertising.

To exercise these rights, email support@distrova.net. We will verify your request before responding. You may also designate an authorized agent.

California residents: additional disclosures under the CCPA/CPRA, including categories of personal information collected and disclosed in the past 12 months, are available on request.

The Services are not directed to children. We do not knowingly collect personal information from anyone under 18, and we never sell age-restricted products to anyone under 21.

We may update this Privacy Policy from time to time. Material changes will be posted to this page with an updated effective date and, where required, communicated to you directly.

Distrova, Inc.
Mailing address — pending
Email: support@distrova.net

This document is a working draft. Final language, jurisdiction, and legal-entity details should be confirmed by counsel before public launch.